Privacy Policy

Information you give us.When you fill out our contact form or request a consultation, we collect the details you provide, which may include your name, email address, phone number, the type of cleaning service you’re interested in, details about your home or property, your preferred schedule, and any additional information you choose to share in your message.

Information collected automatically. Like most websites, we (and our hosting and analytics providers) automatically collect limited technical information when you visit, such as your device and browser type, general location derived from your IP address, pages viewed, and the date and time of your visit. This is used in aggregate to understand how the site is used and to keep it working properly.

We do not knowingly collect payment card numbers or other sensitive financial information through this website.

We use the information we collect to:

• Respond to your inquiries and provide quotes or consultations;
• Schedule, confirm, and provide cleaning services;
• Communicate with you about your request or booking;
• Improve our website, services, and customer experience; and
• Comply with legal obligations and protect our rights.

We will only contact you for marketing purposes if you have asked us to, and you can opt out at any time.

If you call or text the number listed on our website, you consent to receiving a reply from us at that number. Message and data rates may apply. We do not sell your phone number, and we do not send marketing texts unless you have separately agreed to receive them. You can stop messages at any time by replying STOP.

We do not sell your personal information. We share it only in these limited situations:

• Service providers. We use trusted third-party services to operate our website and process the requests you submit, including our form-handling provider (Formspree), our website host and analytics provider (Vercel), and our email provider. These providers process information on our behalf and are not permitted to use it for their own purposes.
• Legal reasons. We may disclose information if required by law, or to protect the rights, safety, or property of Clean Home Pros LLC, our customers, or others.
• Business transfers. If our business is sold or reorganized, customer information may be transferred as part of that transaction.

Our website may use cookies and similar technologies, along with privacy-focused analytics provided through our host, to understand how visitors use the site and to improve performance. Most browsers let you refuse or delete cookies through their settings. Disabling cookies may affect how some parts of the site function.

Our site includes links to third-party services, such as our Google Business Profile and our social media pages on Facebook and Instagram. When you follow those links or interact with Google Reviews, your information is handled under those companies’ own privacy policies, not ours. We encourage you to review their policies.

We keep the information you submit for as long as needed to respond to your request, provide services, and meet our legal and recordkeeping obligations, after which we delete or anonymize it. You may ask us to delete your information sooner using the contact details below.

We take reasonable measures to protect the information you share with us. However, no method of transmission over the internet or method of storage is completely secure, and we cannot guarantee absolute security.

You may ask us to access, correct, or delete the personal information you have provided, or to stop contacting you, by reaching out using the details below. We will respond as required by applicable law.

Texas residents. Under the Texas Data Privacy and Security Act, Texas consumers have rights regarding their personal data, including the right to know what we collect, to request correction or deletion, and to opt out of the sale of personal data or targeted advertising. We do not sell your personal data or use it for targeted advertising. To exercise any of these rights, contact us using the information below.

Our website and services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it.

We may update this Privacy Policy from time to time. When we do, we’ll revise the “Last updated” date above. Changes are effective when posted on this page.

If you have questions about this Privacy Policy or how we handle your information, contact Clean Home Pros LLC, which serves the Greater Houston area:

• Email: cleanhomepros@yahoo.com
• Phone: (832) 776-9288